At CHOCOBAI, we are committed to delivering your homemade chocolates in a timely and secure manner. Please review our shipping policy to understand how we handle deliveries.

1. Shipping Locations
We currently ship our products within India. If you are located outside of India and wish to place an order, please contact us directly to explore possible shipping options.

2. Processing Time
All orders are processed within 1-2 business days. Orders placed after 3 PM or on weekends and public holidays will be processed the next business day. You will receive a confirmation email once your order has been dispatched.

3. Delivery Time
Standard delivery typically takes 5-7 business days depending on your location. In case of any delays due to unforeseen circumstances or high demand, we will notify you via email or phone. Please note that delivery times may vary based on regional carrier schedules and conditions.

4. Shipping Charges
Shipping charges are calculated based on the weight of your order and your delivery location. The exact shipping cost will be displayed at checkout before you complete your purchase.

5. Tracking Information
Once your order is dispatched, you will receive a tracking number via email or SMS, allowing you to monitor your package in real-time until it reaches your doorstep.

6. Packaging
We take utmost care in packaging our chocolates to ensure they reach you in perfect condition. However, please be aware that some products may be sensitive to heat and weather conditions, and while we do our best to protect them, we cannot guarantee the condition of the product if exposed to extreme weather during transit.

7. Delivery Issues
If you experience any issues with your delivery, such as delays, damaged packages, or missing items, please contact our customer support team at [insert contact details] within 48 hours of receiving your order. We will work with you to resolve the issue promptly.

8. Incorrect Shipping Address
Please ensure that your shipping address is correct when placing an order. CHOCOBAI is not responsible for undelivered packages due to incorrect or incomplete addresses provided by the customer. In case of such errors, additional shipping charges may apply for redelivery.

9. Special Shipping Requests
If you have any special shipping requests or require expedited delivery, please reach out to us before placing your order, and we will do our best to accommodate your needs.

Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at info@chocobai.in