Privacy Policy

At CHOCOBAI, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect
When you visit our website, we may collect the following information:

  • Personal details such as your name, email address, phone number, and shipping address when you place an order.
  • Payment information, including credit/debit card details, which are securely processed by our third-party payment gateway.
  • Non-personal data such as browser type, device information, and website usage to enhance your experience.

2. How We Use Your Information
We use the collected information to:

  • Process your orders and deliver our homemade chocolates.
  • Communicate with you regarding your orders, promotions, or new products.
  • Improve our website functionality, user experience, and services.
  • Ensure compliance with legal requirements.

3. Data Security
We prioritize the security of your personal information. We use industry-standard encryption technologies to protect your data during transmission and ensure that all payment details are processed securely through third-party payment providers. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

4. Sharing of Information
CHOCOBAI does not sell, trade, or rent your personal information to third parties. We may share your data only with:

  • Trusted third-party service providers who assist in delivering our services, such as payment processors and shipping companies.
  • Law enforcement agencies or authorities if required by law.

5. Cookies
Our website uses cookies to enhance your browsing experience by remembering your preferences and improving website performance. You can choose to disable cookies through your browser settings, but this may affect the functionality of certain parts of our website.

6. Your Rights
You have the right to access, update, or delete your personal information stored with us. If you wish to exercise any of these rights, please contact us at [insert contact details]. We will respond to your request within a reasonable timeframe.

7. Third-Party Links
Our website may contain links to external websites. CHOCOBAI is not responsible for the privacy practices of these third-party websites, and we encourage you to review their privacy policies when visiting them.

8. Changes to this Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our website after such changes constitutes acceptance of the new policy.

Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at info@chocobai.in.