Terms & Conditions
Welcome to CHOCOBAI! By accessing and using our website, you agree to the following terms and conditions. Please read them carefully before making a purchase.
Acceptance of Terms
By using our website and purchasing our products, you agree to these terms and conditions. We reserve the right to modify these terms at any time, and any changes will be effective upon posting.
Product Information
CHOCOBAI offers homemade chocolates crafted with care. While we strive to ensure accuracy in product descriptions, images, and pricing, slight variations may occur due to the handmade nature of our chocolates. We are not responsible for any differences between the product received and the images on the website.
Ordering and Payment
All orders are subject to availability. Once an order is placed, you will receive a confirmation email. Payment must be made at the time of purchase through our secure payment gateway. We accept major credit/debit cards and other available online payment methods.
Shipping and Delivery
We aim to dispatch orders promptly, and delivery times may vary depending on your location. Please allow 5-7 business days for standard delivery within India. We are not responsible for delays caused by unforeseen circumstances or third-party carriers.
Returns and Refunds
Due to the perishable nature of our products, all sales are final, and we do not accept returns or offer refunds. However, if you receive a damaged or incorrect order, please contact us within 48 hours, and we will resolve the issue with a replacement or refund.
Allergy Disclaimer
Our chocolates may contain or come in contact with allergens such as nuts, dairy, and gluten. We recommend reviewing the product ingredients carefully and contacting us with any allergy concerns before placing an order.
Intellectual Property
All content on the CHOCOBAI website, including logos, images, and text, is the intellectual property of CHOCOBAI and may not be used without prior written consent.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising from your use of our website or purchases will be subject to the exclusive jurisdiction of the courts in India.